The second-hand marketplace Members Express Anger About Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Updates
Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods after backlash from users.
